Have you ever walked into a doctor’s office, voiced your concerns to a provider, and essentially been told that it’s either in your head or just the result of stress, when you know it’s something more? Well, there’s a name for what you may have experienced – it’s called medical gaslighting.
You may be familiar with romantic gaslighting, which refers to a form of psychological abuse, wherein someone manipulates their partner into questioning their own reality. Medical gaslighting, on the other hand, occurs when medical professionals disregard their patients’ feelings or reported symptoms, attributing their experiences to psychological causes (like stress) or denying their symptoms entirely.
It’s all too common, and women are more at risk: research shows that one in five women report that a healthcare provider has ignored or dismissed their symptoms. People of color may also be especially likely to experience the phenomenon, which could lead to harmful delays in diagnoses, or worse. In fact, one out of every seven doctor-patient encounters results in diagnostic error – which includes missed, wrong, or delayed diagnoses – according to a study in The Medical Journal of Australia. At least a portion of that diagnostic error can be attributed to what’s known as medical gaslighting, says Liz Kwo, MD, a Massachusetts-based physician and the chief medical officer at Everly Health. Ahead, here’s what you need to know about medical gaslighting – including why it happens and how to combat it.
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Liz Kwo, MD, is a Massachusetts-based physician and the chief medical officer at Everly Health.
What Is Medical Gaslighting, and How Does It Happen?
“[Medical gaslighting] describes the experience of having one’s symptoms dismissed by a medical provider,” Dr. Kwo says. At its foundation is, essentially, a lack of trust. “When [healthcare providers] don’t necessarily trust either the reporter’s symptoms or what they’re really thinking,” that’s when medical gaslighting occurs, she explains.
This can stem from a lack of experience or clinical knowledge on the provider’s part. A patient may report a host of symptoms that “don’t correlate directly back to a potential reason for why this could happen, and sometimes that gets dismissed as overly exaggerating,” Dr. Kwo says. Those symptoms may then be chalked up to stress, hormones, or other psychosocial or related factors. But prejudice and implicit bias can also play a role in a physician’s tendency toward medical gaslighting.
Who Is Most Affected by Medical Gaslighting?
Medical mistrust, and in turn gaslighting, tends to disproportionately affect women, Dr. Kwo notes. “Female patients are frequently told they’re under stress, or have anxiety, or suffer from depression, or the complaints are a result of hormonal cycles – whether menstrual cramps or perimenopause,” according to an Association of Health Care Journalists post. “Other women find their symptoms attributed to their weight or to just plain malingering.”
Research also demonstrates that women experience more “medically unexplained” symptoms than men, a term that’s used to describe symptoms for which there’s no clear cause. Studies have shown that up to two-thirds of women in primary care experience medically unexplained symptoms.
“When doctors choose to not investigate a symptom that is significantly affecting a person’s life, it not only threatens physical health but also their mental health.”
At least part of this discrepancy can be explained by the fact that, in general, women have been studied less than men. “In 1977, the U.S. Food and Drug Administration began recommending that scientists exclude women of childbearing years from early clinical drug trials, fearing that if enrolled women became pregnant, the research could potentially harm their fetuses,” per The New York Times. “Researchers were also concerned that hormonal fluctuations could muddle study results.” In 1993, a law was passed reinstating the inclusion of women and minorities in medical research funded by the National Institutes of Health.
But the knowledge gap created during the period before this law was passed still exists. A 2014 report out of Brigham and Women’s Hospital states that the science that informs medicine today “routinely fails to consider the crucial impact of sex and gender.” The failure “happens in the earliest stages of research, when females are excluded from animal and human studies or the sex of the animals isn’t stated in the published results. Once clinical trials begin, researchers frequently do not enroll adequate numbers of women or, when they do, fail to analyze or report data separately by sex. This hampers our ability to identify important differences that could benefit the health of all.” This has impacted the way doctors understand certain conditions and how they affect women.
Take heart disease, for example. It’s the leading cause of death for women in America. But “only one-third of cardiovascular clinical trial subjects are female and fewer than one-third (31 percent) of cardiovascular clinical trials that include women report outcomes by sex,” according to the Brigham and Women’s Hospital report. This leaves doctors more familiar with male symptoms and unprepared to deal with the varying symptoms women tend to experience, which can lead to exactly the kind of diagnostic error mentioned earlier.
For women of color, particularly Black women, medical mistrust and gaslighting tends to be even more troubling – and dire. In a study published in scientific journal Proceedings of the National Academy of Sciences, half of the medical trainees surveyed believed myths about Black patients, like they experience less pain than white patients. When giving birth, Black people experience higher maternal mortality than their white peers, due at least in part to a disbelief in their symptoms. The mistrust of Black patients has even been reflected in the way doctors take notes during visits with Black patients versus white patients. A Journal of General Internal Medicine study found that doctors’ notes about Black patients were more likely to contain judgement words like “insists” or “claims.”
Dangers of Medical Gaslighting
At best, medical gaslighting is dismissive and can lead to delayed diagnosis and treatment. At worst, like in instances of Black maternal mortality, medical gaslighting can be fatal. Black women are three times more likely to die from a pregnancy-related cause than white women, according to the Centers for Disease Control and Prevention (CDC). Factors like variation in quality healthcare, structural racism, and implicit bias, which can all play a role in medical gaslighting, are considered contributing factors.
How to Tell If Your Doctor Is Gaslighting You
Sometimes, medical gaslighting is obvious: you’re trying to tell your doctor how you feel or what you think may be wrong, and they are pushing back, writing off your concerns, repeatedly telling you it’s normal, or offering up answers that you know don’t make sense. But other times, it can be harder to know for sure what’s going on. After all, the relationship between medical professional and patient is not an equal one. We’re taught to put our faith in our doctors’ opinions and advice; to trust them, the supposed experts, over ourselves.
So, Dr. Kwo suggests being mindful of how a trip to the doctor’s office makes you feel. Do you leave feeling like you got your questions answered, or do you leave feeling unheard or worse off than when you got there? Dr. Kwo says to be particularly aware of feelings of confusion, withdrawal (as in not wanting to talk or be there anymore), anxiety, and defensiveness during and after your visit. Not every doctor’s visit will be perfect, but feeling unheard or dismissed is a red flag.
How to Combat Medical Gaslighting
Dr. Kwo has suggestions for both patients and providers to improve doctor-patient interactions.
For patients:
- Don’t be afraid to get a second opinion, if possible. If you’ve been seeing the same provider again and again and they’re giving you the same answers and suggestions that you’ve already tried and haven’t helped, it might be worth moving on. If you’re able to see a new doctor, try it, and see if you have a different experience.
- Keep a symptom journal or diary. Write down the age of onset for your symptoms, how often they occur, and when they tend to worsen, so that you have a thorough track record to bring to your next visit.
- Consider at-home self-testing. While this isn’t a perfect solution, some tests can be useful in figuring out where your health currently stands, and/or in starting a new dialogue with another physician.
- Ultimately, trust your gut. If you feel like you’re not getting the care you deserve, seek out information from alternative sources, advocate for yourself, and if possible, look for a new healthcare provider who is a better fit. These aren’t always easy or accessible solutions, but when your health is at stake, it’s worth pushing back to get the answers you deserve.
For providers:
- Everyone presents information differently, especially when it comes to reporting symptoms. Patients of color have a history of medical mistrust. And a patient’s delivery of their symptoms can vary depending on culture and ethnicity, age, personality, etc. The onus is on physicians to learn about and study these differences so that they are able to help patients from all walks of life and meet them wherever they are on their trust scale.
- Consider the zebras. Physicians tend to think in terms of horses, or common conditions and correlations. “But sometimes there are zebras and you diagnose something that’s just not common, but it happens,” Dr. Kwo says.
- Follow through with your patients. Track their symptoms over time to develop pattern recognition, so that you can be aware of any major changes.
Ultimately, if you have a feeling that your provider isn’t listening to you, that’s a good enough reason speak up or find someone new. Everyone deserves to feel seen in the doctor’s office and health problems shouldn’t go unaddressed. It’s your health and your right to get the care you deserve.
Alexis Jones is the senior health and fitness editor at PS. Her passions and areas of expertise include women’s health and fitness, mental health, racial and ethnic disparities in healthcare, and chronic conditions. Prior to joining PS, she was the senior editor at Health magazine. Her other bylines can be found at Women’s Health, Prevention, Marie Claire, and more.
